Privacy Policy
Effective Date: July 1, 2025
West Essex Metal, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
This policy applies to all information collected through our website, contact forms, and any future e-commerce transactions. By using our website, you consent to the practices described below.
1. Information We Collect
We may collect both personally identifiable information and non-identifiable information from you when you interact with our website or contact us.
Personally Identifiable Information (PII)
When you fill out a form or otherwise provide information to us, we may collect:
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Name
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Email address
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Phone number
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Mailing address
This information is collected solely for the purpose of providing our services, responding to your inquiries, and fulfilling customer service requests.
Non-Personally Identifiable Information
We use Google Analytics and similar tools to collect standard internet log information and details of visitor behavior patterns. This includes:
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Browser type
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Pages visited
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Time spent on the site
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Referring website
This data is collected via cookies, which are small files stored on your device. These cookies track anonymous website activity and expire after 30 days. You may disable cookies in your browser settings, although this may affect website functionality.
2. Consent to Contact
By providing your name, email, phone number, or other contact information through a form on our website, you give your explicit consent to be contacted by West Essex Metal, LLC for the sole purpose of delivering our services, responding to inquiries, and communicating relevant service-related information.
We do not sell or share your contact information with third parties for marketing purposes.
3. Use of Information
We use the information collected to:
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Respond to customer inquiries
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Provide estimates and service information
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Improve our website and customer experience
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Comply with legal obligations
In the future, if e-commerce functionality is added to our website, your information will also be used to:
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Process orders and payments
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Deliver purchased products or services
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Send order confirmations and updates
All transactions will be processed securely, and payment data will be handled through a third-party payment processor. We will not store your payment details on our servers.
4. E-Commerce and Sales Policy
Our future e-commerce platform will allow customers to purchase services or products online. Please note:
All sales are final.
We do not offer refunds, returns, or exchanges unless otherwise stated for a specific product or service. Please contact us prior to purchase with any questions about offerings.
5. Data Protection
We take reasonable technical and organizational precautions to protect your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure.
6. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as Google Analytics. These services have their own privacy policies, and we do not accept responsibility or liability for their practices.
7. Your Rights
If you reside in the United States, you may have the right to:
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Request a copy of the personal information we hold about you
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Request corrections or deletion of your data
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Withdraw consent for contact at any time
To exercise any of these rights, please contact us at:
📞 9732596664
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
West Essex Metal, LLC
[📧 contact@westessexmetal.com
📞 9732596664